Terms of service

Operator. This website/platform (“Platform”) is operated by Design Creation LLP, acting through its luxury division DC Luxist (“Company”, “we”, “us”, “our”). By accessing or using the Platform and/or purchasing from us, you (“you”, “User”, “Customer”) agree to be bound by these Terms & Conditions (“Terms”) along with all policies referenced herein or available by hyperlink, including without limitation our Privacy Policy, Shipping & Delivery Policy, Return & Exchange Policy, Payment Policy, and Grievance Redressal Policy (collectively, the “Policy Documents”).

Your continued use of the Platform constitutes your acceptance of these Terms.

SECTION 1 – ONLINE PLATFORM / STORE TERMS

• You represent that you are at least 18 years of age and legally competent to contract under applicable law.
• You shall not use the Platform or any product/service for any unlawful or unauthorized purpose, or violate any applicable laws (including intellectual-property laws).
• You shall not transmit any viruses, malware, or destructive code.
• Any breach of these Terms may result in immediate suspension or termination of access to the Platform and related services.

SECTION 2 – GENERAL CONDITIONS

• We reserve the right to refuse service to any person at any time for any lawful reason.
• Except for card/payment data (which is always encrypted in transit by our payment partners), you understand that your content may be transferred unencrypted over various networks and adapted to technical requirements.
• You shall not reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of the Service or Platform without our prior written consent.
• Headings in these Terms are for convenience only and do not limit the scope of any provision.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

Information on the Platform is provided for general guidance only. We do not warrant that materials are accurate, complete, or current; reliance is at your own risk.

We may modify the contents of the Platform at any time without obligation to update any information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

• Prices are subject to change without notice.
• We may modify or discontinue the Service (in whole or part) at any time without notice.
• We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

• Certain products or services may be available exclusively online and/or in limited quantities. Returns/exchanges are governed by our Return & Exchange Policy.
• We strive to display product colours and images as accurately as possible, but device/monitor settings may cause variations; such variations do not constitute defects.
• We may limit sales to any person, geography, or jurisdiction, or limit quantities at our discretion.
• All descriptions, pricing, and availability are subject to change at any time. We may discontinue any product at any time.
• We do not warrant that product/service quality will meet expectations or that errors will be corrected immediately.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

• We may refuse, limit, or cancel any order at our discretion, including orders under the same account, card, billing, or shipping address. If changed or cancelled, we may attempt to notify you using the contact details provided at order placement.
• Orders suspected to be placed by dealers, resellers, or distributors may be restricted.
• You agree to provide current, complete, and accurate purchase and account information and to promptly update such information (including email, addresses, and card expiry dates).
• For more details, please review our Return & Exchange Policy and Payment Policy.

SECTION 7 – OPTIONAL TOOLS

• We may provide access to third-party tools which we neither monitor nor control.
• Such tools are provided “as is” and “as available” without warranties of any kind and without endorsement.
• Use of any optional tools is at your own risk and subject to the applicable third party’s terms.
• New services or features introduced on the Platform will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Platform may include third-party content, products, services, or links to third-party websites. We are not responsible for examining or evaluating such content and disclaim liability for third-party materials, sites, or transactions.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints or queries regarding third-party products must be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send submissions (ideas, proposals, plans, materials, contest entries, “Comments”) with or without our request, you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable licence to edit, copy, publish, translate, distribute, and otherwise use such Comments in any medium.

• We are under no obligation to maintain Comments in confidence, pay compensation, or respond.
• We may monitor, edit, or remove content that we deem unlawful, offensive, defamatory, obscene, infringing, or otherwise objectionable, or that violates these Terms.
• You represent that your Comments do not infringe any third-party rights and do not contain unlawful or harmful code. You shall not use a false email, impersonate others, or mislead as to origin.
• You are solely responsible for your Comments.

SECTION 10 – PERSONAL INFORMATION

Your submission and our processing of personal information are governed by our Privacy Policy, which forms an integral part of these Terms.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

The Platform may contain typographical errors or inaccuracies (including in descriptions, pricing, promotions, shipping charges, transit times, or availability). We reserve the right to correct, update, or cancel orders based on inaccurate information at any time without prior notice (including after order submission).

Except as required by law, we undertake no obligation to update information. Any stated “updated” date does not imply all information has been modified.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions stated herein, you shall not use the Platform or its content:

• for any unlawful purpose;
• to solicit unlawful acts;
• to violate any laws or regulations;
• to infringe our or others’ IP rights;
• to harass, abuse, defame, intimidate, or discriminate;
• to submit false or misleading information;
• to upload viruses or malicious code;
• to collect or track personal information;
• to spam, phish, pharm, pretext, spider, crawl, or scrape;
• for obscene or immoral purposes; or
• to interfere with security features of the Service or related websites.

We may terminate your use for any prohibited purpose.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, nor that results will be accurate or reliable.

You agree that we may remove or discontinue the Service at any time without notice. Your use of the Service and any products is at your sole risk.

Except as expressly stated by us, the Service and all products are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by law, Design Creation LLP (DC Luxist), its partners, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, data, or replacement costs, arising from your use of the Service or products, or for any content errors/omissions or loss/damage arising from content transmitted via the Service.

Where applicable law does not allow exclusion/limitation of incidental or consequential damages, liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Design Creation LLP (DC Luxist) and its parent, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms or incorporated policies, or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of remaining provisions.

SECTION 16 – TERMINATION

Obligations and liabilities incurred prior to termination shall survive termination. These Terms remain effective unless and until terminated by you or us.

You may terminate by notifying us that you no longer wish to use the Service or by ceasing use of the Platform.

If we determine, in our sole judgment, that you have violated these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the termination date; we may also deny access to the Service (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

Failure to exercise or enforce any right or provision does not constitute a waiver.

These Terms and the Policy Documents posted on the Platform constitute the entire agreement between you and us, superseding any prior or contemporaneous communications (oral or written).

Any ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of India. Subject to Section 20, courts at Surat, Gujarat shall have exclusive jurisdiction.

SECTION 19 – CHANGES TO TERMS

You may review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to the Platform.

It is your responsibility to check periodically for changes. Your continued use of the Platform following posting of changes constitutes acceptance of those changes.

SECTION 20 – DISPUTE RESOLUTION

We aim to resolve disputes amicably through our Grievance Redressal process. If unresolved within 30 days from escalation to the Grievance Officer, parties may pursue remedies under applicable law. Nothing herein restricts any statutory consumer rights.

SECTION 21 – AGREEMENT TO RECEIVE COMMUNICATION

By accepting these Terms, you consent to receive communications from us via in-app messages, SMS, RCS, email, WhatsApp, voice calls, promotional and marketing communications, and newsletters relating to registration, transactions, service updates, campaigns, and offers (including those from select third-party partners where applicable).

You may opt out of marketing communications at any time via the unsubscribe link or by writing to hello@designcreation.co.in (transactional communications will continue as required to deliver the Service).

SECTION 22 – CONTACT INFORMATION

Design Creation LLP — DC Luxist Division

📍 Surat, Gujarat, India
📧 hello@designcreation.co.in
📞 +91 99980 40072

Effective Date: 01 / 11 / 2025